Listening Forum for the LGBTQIA Community

Wednesday, March 13, 2019

Listening Forum for the LGBTQIA Community

Health care in the United States is heteronormative and cis-normative. At  a routine health visit, a therapy session or urgent care visit, transgender people are often subject to transphobia and experience microagressions in health and mental health care settings.


Though microaggressions are not typically motivated by malice, they can have a significant negative impact on a patient’s experience, contribute to lower standards of care, and serve as a deterrent the next time a transgender patient needs care. This contributes to the multitude of health disparities associated with the transgender population.


According to the 2015 U.S Transgender Health Survey, one-third of transgender patients had at least one negative healthcare experience in the past year related to being transgender. Even more troubling, 23 percent of respondents did not see a doctor when they needed to because they feared being mistreated as a transgender person.


Boynton Health recognizes these challenges in the healthcare system for transgender and gender non-binary persons, and is committed to creating an inclusive patient experience.


For nearly 10 years, Boynton has partnered with the Gender and Sexuality Center for Queer and Trans Life (GSC) for guidance and consultation on best practices for cultivating a welcoming healthcare center. With GSC’s partnership, Boynton engages all staff in ongoing training and professional development to enhance their services for patients across spectrums of gender and sexuality, including topics of LGBTQIA cultural competency, microaggressions, implicit bias and privilege.


Boynton recognizes training is only the beginning. For even the most conscious, competent care provider, it can take a long time to unlearn ingrained cis- and heteronormative ideals that manifest in the language we use.


Boynton wants to check-in with the LGBTQIA community to listen to their experiences and incorporate feedback into further staff training and counseling.


The goal of the forum is to create space for listening that will lead to meaningful change based on the concerns, experiences and suggestions expressed. In addition to informing department-specific training, Boynton plans to hold an open meeting on a regular basis to build a culture of listening and responsive change within the clinic.

LGBTQIA Listening Forum

Friday, March 29 from 11 a.m. to 12 p.m.

Roen Room at Boynton Health, 410 Church Street S.E., Minneapolis (east bank)

Pizza provided


RSVP requested, but not required. To RSVP or to request a disability-related accommodation, please contact Tara Cantwell at or 612-625-6842.



"Perspectives" stories are the views and opinions of their authors and do not necessarily reflect any official position of the University of Minnesota.